Terms of Service

1. Services I Provide

I provide website design, web app development, and related services such as updates, maintenance, bug fixes, and support. The exact services for your project are listed in your quote, proposal, or statement of work.

2. Scope of Work

The agreed scope includes only the items listed in your approved quote or proposal. Anything not listed is out of scope.

Out-of-scope work may include:

• new pages, features, or integrations not in the original scope
• major design direction changes after approval
• content migration or data cleanup not previously agreed
• work caused by third-party platform changes

Out-of-scope requests are billed as additional work at my standard rate or under a new written quote.

3. Client Responsibilities

You agree to:

• provide complete and lawful content, assets, and credentials on time
• confirm you have rights to use all text, images, fonts, logos, and media you provide
• review deliverables and provide consolidated feedback within a reasonable time
• appoint one main contact person for approvals and project decisions

Delays in content, approvals, or feedback may shift project timing and may result in additional costs where rework or rescheduling is required.

4. Fees, Deposits, and Payments

• a deposit or one-time setup fee may be required before work starts
• projects may be invoiced by milestones, progress claims, or final invoice
• ongoing services are billed on a recurring basis (for example, monthly) for as long as the plan continues
• invoices are due within 7 days unless otherwise stated in writing
• late payments may incur a reasonable late fee and pause in work

My quotes are based on the agreed scope at the time they are issued. I may update my pricing from time to time. If the scope changes, you request an upgrade, or you and I agree to vary the work, I may provide a revised quote before continuing.

I will aim to keep any pricing changes clear, reasonable, and explained before the work proceeds.

Payments are largely handled through Stripe payment links, which may include automatic payments and a client dashboard. In specific circumstances, an alternative payment method (such as direct invoice) may be arranged at my discretion.

If payment is overdue, I may suspend access, withhold deliverables, delay launch, or terminate the project until outstanding amounts are paid in full.

5. Revisions and Additional Work

Your revision allowance depends on the plan or arrangement set out in your quote, proposal, or plan details. Different plans and project types include different amounts of included revision work, and this may vary between clients.

Additional work is anything beyond your included allowance, including:

• revision requests beyond your included allowance
• new requests after approval of a completed stage
• revisions caused by changed instructions
• requests outside original scope

Additional revisions and other additional work are billed separately, usually at the rate set out for your plan or a new written quote where no set rate applies.

6. Project Timing

Any timeline, delivery date, or launch window is an estimate only. I will make reasonable efforts to meet agreed milestones, but dates are not guaranteed.

Timing may change due to client delays, third-party delays, scope changes, technical issues, or events outside my control.

7. Cancellation, Pauses, and Refunds

Either party may cancel a project in writing. Deposits are generally non-refundable, unless otherwise agreed in writing.

If you cancel after work has started, you must pay for all work completed and approved costs incurred up to the cancellation date.

If a project is inactive due to client delay for more than 30 days, I may treat it as paused or cancelled and issue an invoice for work completed to date.

8. Intellectual Property

Unless otherwise agreed in writing, I retain full ownership of all intellectual property in the work, code, designs, and deliverables I create, both during the project and after completion. This applies regardless of where or by whom the deliverables are hosted, including if you choose to host the code yourself or through your own third-party provider.

On full payment, you receive a non-exclusive, ongoing licence to use the final approved deliverables for their intended purpose (for example, running your website or app). This licence does not include the right to resell, sublicense, copy, or transfer the underlying code or design to a third party.

This licence may be revoked if reasonably necessary to protect my ownership of the work — for example, in cases of non-payment, unauthorised resale or redistribution, use outside the agreed purpose, or other conduct that undermines my ownership of, or ability to enforce my rights in, the work. Revocation is expected to be rare and would only be used where reasonably necessary to protect my rights in the work.

If the licence is revoked, or this agreement is terminated, you must stop using the deliverables and delete or remove all copies of the code from your systems and any hosting provider within 14 days of written notice, and confirm this in writing if I request it.

Full transfer of ownership or intellectual property to you is only provided where specifically agreed in writing, and may be subject to an additional fee.

Regardless of any ownership or licence arrangement, the following always remain mine:

• my pre-existing tools, code libraries, frameworks, templates, and know-how
• third-party software, plugins, fonts, stock assets, and services (subject to their own licenses)

Any content, images, or media you supply remain your property.

If the work is used outside the terms of your licence, or if reasonable cooperation is not given where action is needed to protect my ownership of the work, I may need to raise a formal dispute or pursue other appropriate remedies to protect my intellectual property rights.

9. Portfolio Use

I may display project work in my portfolio, website, and social channels for promotional purposes, unless you request otherwise in writing before project completion.

10. Third-Party Services and Subcontractors

I may use subcontractors and third-party services (such as hosting, domains, analytics, payment gateways, APIs, and plugins) where appropriate.

Third-party services are provided under their own terms and policies. I am not responsible for outages, pricing changes, policy changes, or performance of third-party providers.

11. No Guarantee of Business Results

I do not guarantee specific business outcomes, including traffic, search rankings, leads, conversions, sales, or revenue.

Any estimates or recommendations are provided in good faith but are not promises of results.

12. Liability Limit

To the maximum extent permitted by law, my total liability for any claim relating to a project is limited to the amount you paid me for that project.

I am not liable for indirect or consequential loss, including lost profit, lost data, lost opportunity, or business interruption.

13. Termination

Either party may terminate this agreement in writing if:

• the other party materially breaches these terms and does not fix the breach within 7 days of notice
• the other party becomes insolvent or cannot pay debts when due

On termination, you must pay all outstanding fees for work performed up to the termination date.

14. Governing Law

These terms are governed by the laws of Queensland, Australia. Any dispute is subject to the courts of Queensland.

15. Contact

For questions about these terms, contact me:

Business name: Logie Labs
ABN: 24769379394
Email: business@logie.lol